🔄✨ Returns & Refunds - Simple & Stress-Free

The size doesn't fit? The cut isn't as expected? The item doesn't meet your expectations?

No problem - you have a legal period of 14 days from the date of delivery to exercise your right of withdrawal, without justification.

We also accept returns on all non-personalized items up to 30 days after receipt.

You can contact us to initiate a return or an exchange, or log in to your customer account to submit a return request independently.

Once the request is sent, our team validates it and sends you the return instructions via our international logistics network.

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💳 Refunds

After receipt and verification of the returned item, the refund is made to your original payment method.

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🧵 Personalized Items

Personalized items (engraving, embroidery, custom options, etc.)

➡️ are neither refundable nor exchangeable,

➡️ without the right of withdrawal, in accordance with European legislation.

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📦 Return Shipping Costs

✔️ Right of withdrawal (14 days without justification)

➡️ Return shipping costs are the responsibility of the customer.

✔️ Standard return (up to 30 days)

➡️ Return shipping costs remain the responsibility of the customer.

➡️ We do not provide a prepaid label.

The customer can use the carrier of their choice according to the instructions provided.

✔️ Defect, error, or non-conformity

➡️ Return shipping costs are our responsibility.

➡️ In this case, a prepaid label is provided.

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🧼 Return Conditions

Items must be returned:

• unused,
• unworn (for clothing),
• unwashed,
• without signs of wear,
• with their original tags and packaging.