🔄✨ Returns & Refunds - Simple & Stress-Free
The size doesn't fit? The cut isn't as expected? The item doesn't meet your expectations?
No problem - you have a legal period of 14 days from the date of delivery to exercise your right of withdrawal, without justification.
We also accept returns on all non-personalized items up to 30 days after receipt.
You can contact us to initiate a return or an exchange, or log in to your customer account to submit a return request independently.
Once the request is sent, our team validates it and sends you the return instructions via our international logistics network.
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💳 Refunds
After receipt and verification of the returned item, the refund is made to your original payment method.
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🧵 Personalized Items
Personalized items (engraving, embroidery, custom options, etc.)
➡️ are neither refundable nor exchangeable,
➡️ without the right of withdrawal, in accordance with European legislation.
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📦 Return Shipping Costs
✔️ Right of withdrawal (14 days without justification)
➡️ Return shipping costs are the responsibility of the customer.
✔️ Standard return (up to 30 days)
➡️ Return shipping costs remain the responsibility of the customer.
➡️ We do not provide a prepaid label.
The customer can use the carrier of their choice according to the instructions provided.
✔️ Defect, error, or non-conformity
➡️ Return shipping costs are our responsibility.
➡️ In this case, a prepaid label is provided.
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🧼 Return Conditions
Items must be returned:
- unused,
- unworn (for clothing),
- unwashed,
- without signs of wear,
- with their original tags and packaging.
Product Details
